Online Bill Pay Process
The Bill Pay process operates on a “Deliver By” basis. This means that the date you select for a payment will be the date that you want the payment to reach the payee, rather than the date you want it sent on.
When you initiate a payment to a payee, the system will display the earliest date on which the payment can be delivered, which may be different based on if the payment is sent via check or electronic payment.
In most instances, funds will be removed from your account when the payment is delivered to the payee via check or electronic payment.
Example 1: Your utility bill is due on the 13th of February and you know that Bill Payment will be delivered electronically. When you go to initiate the payment, select the date (blue dates are available dates) on which you would like the funds to be delivered to the utility company, in this case the 13th of February.
Example 2: You want to pay your neighbor for raking leaves and would like the payment to be delivered as soon as possible. Because Bill Pay doesn’t have established relationships with individuals, the payment would be sent via check. When you go to initiate the payment, select the earliest date available for funds to be delivered, in this case the 15th of February.